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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Interface Designer Link Tool Fails

rromeo
7 - Meteor

Have a workflow that has a link added to the interface. Just a text file sitting on the network with user instructions for pre-run steps to verify.
Workflow is deployed to gallery.

Clicking the link does nothing. 
Right click and open in new tab results in blank tab with #blocked message. (I have tried adding site to Chrome list of allowed sites for pop ups to see if that helps, but it did not.)
Right click, copy link address, and paste into new tab opens file successfully.

Checked with my server admin and he does not believe the server is blocking this.

Anyone know why it won't open upon straightforward click?

 

 

rromeo_0-1756387542145.png

 

 

5 REPLIES 5
OTrieger
13 - Pulsar

@rromeo 

Are you trying to run the automation from Designer or Gallery?

rromeo
7 - Meteor

Gallery.  

 

apathetichell
20 - Arcturus

is the file on the server and at the location which you are directing to on the app interface screen? If this is a network location can the server/worker node access it?

OTrieger
13 - Pulsar

@rromeo 

When running Alteryx from Designer your computer will use your ID to access folders, when running automation from Gallery the gallery user ID will be used to access the folder, ensure that this user has access to the folder.

caltang
17 - Castor
17 - Castor

Why not host it on SharePoint or a general link which the server has access to rather than a .txt file? 

 

Otherwise you could technically write out the instructions in the interface tool itself if it's not too long.

Calvin Tang
Alteryx ACE
https://www.linkedin.com/in/calvintangkw/
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