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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Installing BigQuery tool

apathetichell
20 - Arcturus

2021-06-22 (3).png

First time installing the BigQuery tool - 2021.2 Admin version - getting the above error. 

 

I read there were some issues with Python updates which required some of the connectors to be reset/modified - but I haven't previously had this tool installed/set up so I'm not sure how relevant it it is to this install error.

 

Here's part of the dump log...

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffafbd67bf3 (SrcLib!libssh2_session_get_timeout+0x000000000001bf83)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000027146c9eb40
Attempt to write to address 0000027146c9eb40

PROCESS_NAME: AlteryxEngineCmd.exe

WRITE_ADDRESS: 0000027146c9eb40

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

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