Installation of Alteryx Designer on Citrix

Question

Did anyone install Alteryx Designer on Citrix and manage to  apply license when logging into Citrix and deactivate the license when logging off Citrix ?

we have multiple Citrix servers for load balancing hence we are trying to understand if the license can be installed when the user opens the sessions and uninstalled when the user closes the session or session expires .

THQY · Answer

Hi @adendulu,

Good news! Alteryx now supports both persistent and non-persistent VDI deployment via Citrix from Designer 2022.1.

More details on the requirements and set up here:

https://help.alteryx.com/product-activation-and-licensing/virtual-desktop-infrastructure-support#bes...

adendulu · Answer

it is persistent memory but the biggest challenge we have is to manage load balancing we have almost 20 machines in our Citrix environment , there is no way we can install license for the same person on all the machines

echuong1 · Answer

Unfortunately, this would not be allowed. Licenses cannot be activated/deactivated with each session and cannot be installed on a non-persistent machine. I suggest reaching out to your account manager to understand your options.

We have many customers using Citrix environments successfully. However, please keep in mind that we do not currently test either Alteryx Designer or Alteryx Server on Citrix platforms and as such support for those deployments would be limited. You also have potential licensing complications to consider as we currently issue licenses on a per seat basis. These licenses/seats are intended to be registered to a single workstation and user per seat basis, and you may encounter complications with this licensing model depending on your specific Citrix integration/deployment as you are probably finding out with your current deployment.

Based on your current configuration it seems you are using Non-Persistent disk drives and this will invalidate your license agreement as we do not support non-persistent disk drives.  Drives must be persistent to account profiles and cannot be wiped out as every new Citrix instance created will be considered a new machine and this is where our licensing will not work for you if you are going to use this non-persistent disk.

Information taken from this post:

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Alteryx-on-Citrix/td-p/321642