Incomplete xml data is downloaded from download tool

[S_Sri]

Hi,

I am downloading data from a SOAP URL in the form of xml, the issue is that incomplete data or messed up data is downloaded at child node. However this does not happen with all the values and not every time, some values throw this error while some do not.

e.g.- the excepted value in xml child node is-
<ns2:reportBytes>77u/QklQX0pPQl9JRAo2ODUzNDEK</ns2:reportBytes> 

but I sometimes get -
<ns2:reportBytes>77u/R18xCgo=</ns2:reportBytes>

[shancmiralles]

are you seeing any time out message?

any server error? 500? 400? bad request?

try attaching a browse tool after and see if the rest of the values will appear.

try this: download tool - advance options - set timeout to a larger value.

it is also possible that if the XML response is large, the download tool is unable to handle it.

check for proxy or network issues (proxy/firewall concerns)