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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Error with installing

E1even
5 - Atom
‎05-26-2022 07:33 PM

I have downloaded the file "AlteryxDownloadManager_NonAdmin_x64.exe" from https://www.alteryx.com/

and when I install it. meet the error below.

E1even_0-1653618684379.png

 

And I have tested my NW without probleam.

How can i resolve this error

Reply
2 REPLIES 2
ddiesel
13 - Pulsar
13 - Pulsar
‎05-26-2022 08:30 PM

Hi @E1even !

 

One of the users on my team received a similar error message when installing Alteryx. I'm not sure if it was being blocked, but we tried disconnecting from our company's VPN to complete the install and that did the trick.

 

Let us know if this works for you.

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0 Likes
Qiu
21 - Polaris
21 - Polaris
‎05-26-2022 09:01 PM

@E1even 
If you are in your organization network, the proxy or firewall setting might be the reason.
Maybe you can ask your IT administrator?

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