We are celebrating the 10-year anniversary of the Alteryx Community! Learn more and join in on the fun here.
Start Free Trial

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
fireworks
SOLVED

Error from 5/13/25 Update | Uninstalling Copilot

RoelOnRails
5 - Atom

I did the 5/13/2025 Alteryx Designer (non-admin) update but it errors out anytime I try to run a job. I saw that I need to uninstall Alteryx Copilot but I can't seem to find the path as noted on the release notes - For Non-Admin Designer copilot uninstall instructions. 

 

I did multiple searches on my local drive but cannot find this path. Can someone please help? I'll need to run the previous version until I can figure this out. 

6 REPLIES 6
Qiu
21 - Polaris
21 - Polaris

@RoelOnRails 

Here has the instruction for uninstalling, lower portion.

 

https://help.alteryx.com/aac/en/alteryx-copilot.html#update-copilot

Qiu
21 - Polaris
21 - Polaris

@RoelOnRails 
I am having the same issue now. 😁

RoelOnRails
5 - Atom

The instructions doesn't help here since I can't find the path in my local directory. I'm still having to use the previous version for now. 

alhamzafri_khairin
6 - Meteoroid

I also have the same problems. But after reading the documentation carefully, I successfully located the Copilot folder. The main thing you need to look first is your previous Alteryx Designer version (not the 2025.1) and identify whether it is an Admin or Non-Admin version. My Alteryx v24.2 is Non-Admin so I navigate on the Non-Admin directory.

Qiu
21 - Polaris
21 - Polaris

@alhamzafri_khairin 
Thank you for providing details.

RoelOnRails
5 - Atom

Yes, it took me a few tries but I finally found and removed the folder! I'm now updated to the latest Alteryx version. thanks for chiming in! 

Labels
Top Solution Authors