Download Tool Error: curl_easy_perform failed error

[RCurry1230]

Hello friends, 

I had a workflow that was working just the other day...I was so excited I showed some members on the team. The workflow is simple, it downloads the .xlsx and .pdf files from https://tfx.treasury.gov/tfm/supplements/ussgl/ussgl-part-1. But now I'm getting the following error: Error: Download (2): Error transferring data "https://tfx.treasury.gov/tfm/supplements/ussgl/ussgl-part-1"; Func 'curl_easy_perform' failed, ret = 28, desc = Timeout was reached

Download error and configurationText input

I had some other downstream tools connected, but it won't make it past this tool for some reason. Any  help would be greatly appreciated.

[abacon]

@RCurry1230 Did any security configurations change within your organization? or were you on/off a VPN when it worked and now you are not?

[RCurry1230]

Not that I am aware of. I tested out some other sites within the department of treasury, and didn't get the error. 

[abacon]

@RCurry1230 Did the url break? Maybe pull a new one and try from the site you are getting? usually when something breaks and nothing has been changed on the workflow, it usually has to do with security settings on your companies end or settings from the site you are pulling from.

[RCurry1230]

@abacon Yeah, I tried that too. Something happened because I was okay running it earlier yesterday, and then by the afternoon it was erroring out. 

[abacon · Accepted solution]

@RCurry1230 that is really odd, I would guess something on the websites end. Could you post the workflow so I can try to recreate on my end to see if I get the same error?

[RCurry1230]

@abacon It's working today! You were right, it was an issue with the website, not my workflow. 🙌

Thanks for giving me ideas for troubleshooting. 

[abacon]

@RCurry1230 Love that! Glad it's working for you. My rule of thumb, if nothing changed on my end and it's no longer working, the issue is usually with the data or the source system.