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SOLVED

CodePage error using special characters on Report and Email Tools (on Alteryx 2018.2.5)

rbeltrands
5 - Atom

When I upgraded my Designer version to 2018.2.5.

 

The emails sent through the report tool that contains special characters are messed up:

 

Before (Using Alteryx 2018.1):

image.png

 

After (Using Alteryx 2018.2.5):

 

image.png

 

I'm Think the issue may be related to the CodePage changuing from UTF - 8 to ANSI.

 

I've tried ConvertFromCodepage and ConvertToCodepage applied to the HTML code generated by the Report Tool but didn't workout.

 

also Tried the User Settings > location > code page (all the posible configurations). And could not solve the issue either. 

 

See the attached workflow below.

 

Thanks in advance for your help!

2 REPLIES 2
hbustavino30
5 - Atom

Hi Beltran,

 

I found a workaround to solve the issues.

 

You need to use a formula tool and the function ConvertfromCodePage(z, x). "z" being your field and "x" the codepage-

Using your same example, this will be the solution:

 

 

Email.PNG

Hope this helps!

 

Regards

Héctor B.

Aidan_K
11 - Bolide

Thank you @hbustavino30.

I had a similar issue and this works like a charm for me :)

 

 

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