Cannot Access Designer Advanced Exam Despite Having Core Certification

[ManuGG]

I completed my Alteryx Designer Core certification on November 19, 2024, but I'm unable to take the Advanced exam. When I click "Take Exam," I get the error message "You must pass the Alteryx Designer Core before you can take this exam."

My Core certification shows in My Certifications with expiration date 11/19/2026. I've tried:

• Logging out and back in
• Clearing browser cache
• Different browsers/incognito mode

The Advanced exam button remains greyed out. This appears to be a system sync issue where the platform isn't recognizing my existing Core certification.

Has anyone experienced this certification access problem? Any suggestions for resolving it?

[alexnajm]

Email certification@alteryx.com to ask! But I don't see your Core badge on your profile, so you'll have to find it on Credly to tell them to link to the correct account: About ManuGG - Alteryx Community