Alteryx Run command error for VBS Script.

[Safeer]

The Alteryx Run Command tool is no longer executing the VBS script, even though it was working perfectly before. The same script runs successfully on my colleagues' systems with the same Alteryx version, so the issue is not with the script itself. Additionally, when I run the script outside of Alteryx on my system, it works fine. What could be causing this issue, and how can I resolve it?

[AlteryxMatt]

hi @Safeer!

I think this may be a good candidate to report through my.alteryx.com to ensure Customer Support is aware and can provide insight into resolution. The case submission process will also search the Knowledge Base in case there is a known solution

[OTrieger]

@Safeer 
When you are using Run Command you are using your computer or system CMD window to call other apps.

The fact that you are able to run it out of Alteryx means that something goes wrong when you are writing the ,bat file.

Open the .bat file, right click on it and then select Edit.

Copy and paste the written code in the .bat file to your CMD Window and see if working, if not it means that Alteryx does not write the correct command.

Find put what is wrong with the code that Alteryx generated in the the .bat file.

One of the most common failures are that there is a space in the path, CMD will not allow to have space in the path, so you need to ensure that you set absolute path by putting quote marks "\....\....\dfdsf"

One more thing that can cause it that Run Command is not calling the .bat file form the correct location, so check the paths that are set in the Run Command Tool