Greetings!
Let me preface by saying this is more of a technical issue and not a use of the tool issue. I've been using Alteryx for quite a while now at our company and very recently I've been running across an issue where Alteryx Designer crashes on the Designer start up splash screen. It normally takes a minute or two to load, but this splash screen can pend there for 10-15 minutes. If I "click" the splash screen, it disappears, but I can still see process running in the task manager.
The versions we use are dictated by our IT team. Previously, I was using version 2019.4 and it was working fine (until the above happened). A reinstall was suggested (we have since moved to 2020.4) and I did the reinstall. It worked for a few hours, only to now have the same issue (stuck on splash screen, never loads). I don't want to have to continue to reinstall as it's a bit of a process. I've tried system restarts and running as admin - nothing has worked.
Has anyone experienced this in the past? Are there any suggestions that I can try without having to continuously reinstall?
Thanks!