Files not uploading

[hl2218]

I have been trying to upload files to a workflow (from both my computer as well as the library). The files are recognized, and the dialog box previews the files, however the file does not pass through the workflow. Some of my students are encountering the same issue. Any issues with the input tool?

[alexnajm]

There shouldn't be an issue (I uploaded a file to cloud earlier this week), so I would submit this as a case to the support team via MyAlteryx. Feel free to also give more context on the errors you are seeing with screenshots!

[dreldrel]

A screenshot of the whole workflow would be helpful. Have you tried to add a browse tool and see if there is anything after running?

[alexnajm]

@dreldrel As a heads up, there is no Browse tool in designer cloud, but I would do the same thing if this is Desktop!

[hl2218]

thanks all - the issue was resolved a day later. Still don't know what was happening that day - but some accounts managed to load data and some did not.