Workflow exceeded maximum runtime of 30 seconds and was cancelled

Question

Hi Everyone!

I've tried to run a workflow in Gallery, but then an error like this appeared: "Workflow exceeded maximum runtime of 30 seconds and was cancelled"

I know that Event tab must be configured on the Canvas by adding a Run Command, then a .bat file should be enough to configure all the event tab. But the thing is the link that explains how to add this file is not available (Link: https://help.alteryx.com/Command_Line.htm).

I'd appreciate any kind of support.

jrgo · Accepted Answer

@Cfdiaz2103

Is this on a Chained App or a regular workflow? If the former, look at the solution in the post below.

https://community.alteryx.com/t5/Alteryx-Server-Discussions/workflow-exceeded-maximum-runtime-of-30-seconds-and-was/td-p/24188

Note that this does require RDP access to the Alteryx Server machine so you may need to engage with your system admin who's responsible for that machine.

ellen-wiegand · Accepted Answer

My guess is that this is a setting for Alteryx Server that would need to be changed by your admin.