I am getting this error message

Question

The sign-in name or password does not match one in the Microsoft account system error while running workflow in Designer

Kindly please help me to provide solution on the same.

Thank you

alteryx_.PNG

csmith11 · Answer

Unfortunately, I'm not familiar enough with the issue to assist you any further. Please try reposting your question to the community to see if any Alteryx Gurus will be able to help you resolve this.

ashokkumar1 · Answer

Hi @csmith11 ,

None of the below worked still the issue appears same. Kindly please let me know

Thank you

csmith11 · Answer

Here is a related Article that may provide some answers.

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Error-Message/td-p/463663

@LisaLsaid, "APIs are very often finicky about special characters in passwords.  It could be that changing your password on SharePoint to something strictly alphanumeric would resolve the problem when you connect using the SharePoint List tools."

I've seen this exact issue resolved for me by simply changing my password to something less complex. I believe in my case with the ! or the + sign was causing the API to error.

Here is an additional article by an Alteryx Staff member that could prove useful.

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Alteryx-Designer-Sharepoint-List-Input-Tool-Error-connecting-to/ta-p/547321

If this helps, please consider marking as the solution to help other community members.