Alteryx Designer - Unhandled exception

Question

Hi,

I am getting the Unhandled exception error when I launch the Alteryx Designer. The error message vanishes within couple of seconds. The error in the errorlog is as below:

Alteryx Designer x64 - 2022.1.1.25127
Type: System.TypeLoadException
Message: Could not load type 'SchemaLoaderLayer' from assembly 'AlteryxDcm.Net, Version=2021.3.4.445, Culture=neutral, PublicKeyToken=null'.
Source: AlteryxGuiToolkit
OS Version: Microsoft Windows NT 10.0.19045.0
OS Is x64 Capable: True
Processor: Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz
Private Memory: 36175872
--------------------------------------------
at AlteryxGuiToolkit.Main.StartApp(String[] args)
at AlteryxGui.CMain.Main(String[] args)

Can someone help.

Thank you

BrandonB · Answer

I would recommend submitting a support case for this one at https://community.alteryx.com/t5/Support/bd-p/SupportPage

A reinstall is probably your best course of action here. Another good thing to check is to see if any of your coworkers are also facing the issue to isolate whether it is just your machine or a larger issue.