New licensing Process

Question

Hi!

I realize this sounds absurd, but I cannot figure out how to procure a new Alteryx license. My trail version has expired and I have corporate approval to pilot the tool for our organization but no method of contact has worked to procure a license.  I have emailed fulfillment,  support, called and left voicemails for the sales team and even tagged the Alteryx account on LinkedIn for help. It’s 10 days now since I started attempting to procure a license and am now on the verge of putting my energy into learning a new platform since I’m making zero progress.

has anyone else ran into this issue?

baker8992 · Answer

Interesting. Maybe this is why im struggling so much to procure a license. All my other app suppliers have a straightforward and simple process for procuring licenses. I have reached out via the contact form and this morning I did have a sales rep reach out via email.

Thanks for the help and i hope the Alteryx team gets the feedback that this process is incredibly vague and overly cumbersome.

Also, I am located in Bentonville Arkansas, home of Walmart and a large CPG supplier community.

RobertOdera · Answer

Hi, @baker8992

Kindly consider submitting a case here Support - Alteryx Community

Cheers!

Raj · Answer

@baker8992 , please share your details 
i look into Pre sales of alteryx and can help you with best prices.

Regards,

Raj

Raj.agrawal@teamcomputers.com