Python Tool / Jupyter Notebook not working after update

I updated Alteryx to 2022.1 this week, and now my workflows using the Python tool are no longer working. Do I need to download a Python/Jupyter update separately or something, or change a setting maybe?

When I click on the Python tool, it says the Jupyter Notebook is loading for a while, and then goes blank without loading.

Python Jupyter.PNG

Running the workflow doesn't cause an error in the Python tool, but it doesn't work either. No data is output. I can't attach a sample workflow since the non-functional Python tool presumably still contains sensitive information in it. The specific use is to download data from the Qualtrics API as described in this thread. If I bring in a new Python tool into a new workflow, the same thing happens where the Jupyter notebook never loads.

It does seem like the One-Tool Example workflow runs and produces output, but the Jupyter notebook never loads there either.

Developer Tools

Python

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Garabujo7

Hello @EW ,

Could you try the steps outlined in the next post:

https://community.alteryx.com/t5/Product-Resources/Python-Tool-Jupyter-Notebook-Blank-After-Loading/ta-p/712313

Gabriel

Thanks @Garabujo7 - it looks like I don't have access to that section of the forum? Link is saying access denied for me.

Garabujo7

Sorry about it.

The resolution steps are:

1. Close Designer.
2. Provide a jupyter-notebook.exe and place it in <Install Path>\bin\Miniconda3\envs\JupyterTool_vEnv\Scripts path. For versions 2021.1.4 and higher the path is <Install Path>\bin\Miniconda3\envs\DesignerBaseTools_venv\Scripts
3. Reopen Designer.

If neither service starts after placing the jupyter-notebook.exe in Scripts folder and reopening Designer and clicking on a Python Tool, confirm that it is still present in the Scripts folder because there are times when an anti-virus will remove it.

It may be an issue with the anti-virus blocking the python tool.

Gabriel

Thank you! The specified folder does contain jupyter-notebook.exe still. I'm looking into the anti-virus route since I'll have to go through our IT team to figure that out. It seems strange it worked fine before the Alteryx update and isn't working now though.

It looks like python shows up in the Task Manager when running, but not Jupyter Notebook. And the one-tool-example Python workflow seems to work. So Jupyter getting blocked seems likely.

Task Manager.PNG

I'm not able to run it as administrator (pretty locked down here LOL) and I'm not sure how to see if python or jupyter is trusted.

Garabujo7

It may be the antivirus blocking it. It's worth to give it a try though.

Gabriel

rhipp87

Did you find a solution to this? I've tried the admin-install and non-admin install versions of Alteryx, and even deleted the install directories after uninstalling. On version 2022.3.1.450 Patch: 2

clmc9601

Hi all, maybe this thread will help!

rhipp87

Thanks. I did a complete uninstall and my tool works again: Complete Uninstall of Alteryx Designer - Alteryx Community

I will avoid adding Python or Anaconda to Path and instead use alias in PowerShell.

New-Item -Type file -Force $profile

Set-Alias python "$HOME\AppData\Local\Programs\Python\Python311\python.exe"
Set-Alias pip "$HOME\AppData\Local\Programs\Python\Python311\scripts\pip.exe"

I'm hoping to avoid encountering this issue by troyfontaine's PS suggestion.

yuriy

Getting access denied on this page

Eknath

HI Everyone,

Could you please help me with the resolution of the Python tool not being able to load its contents on Alteryx Designer and aslo Jupyter.exe and Jupyter-notebook.exe process was unable to launch on the Task Manager process as well.

We have uninstalled the markupsafe package completely from our Servers and restarted the Designer via Run as Administrator, how ever the issue still exists.

PLEASE HELP

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