This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). To change your cookie settings or find out more, click here. If you continue browsing our website, you accept these cookies.

Learn more
I AGREE
Reject

Upgrading Server to version 22.1? We’ve enabled the faster AMP engine by default. Read about how these system settings changes might affect you.

We’re aware of an intermittent issue with our My Alteryx login and are actively working to have the issue corrected. If you run into an error when logging in, please try clearing all cookies or accessing the community on a different browser. Thank you for your patience!
community Data Science Portal Alteryx.com
alteryx Community
Search
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Close
Free Trial

Support

Let's Start A Resolution!

Missing out on great new features? Click here for the latest version of Alteryx Designer

LEARN MORE

Trending Resolutions

Alteryx Server: Pre-Upgrade Checks

Application to be run prior to upgrading Server. Checks for common causes of upgrade failures.
View full article

How to Connect to an Oracle Database in Alteryx

This article details different methods for connecting to an Oracle database from Alteryx.
View full article

Troubleshooting "Unable to translate Alias" with Gallery Data...

Troubleshooting "Unable to translate Alias" with Gallery Data Connections
View full article

Connection Errors with Python-based Connector Tools (when running...

When using a Python-based connector (e.g. Salesforce Input, Azure Data Lake File Input), an error message...
View full article

How to Enable Microsoft Excel Binary, Excel Legacy, Access (accdb)...

Instructions for XLSX legacy option, XLSB and accdb.
View full article

Complete Uninstall of Alteryx Designer

Steps for when Alteryx Designer needs to be completely removed from a machine.
View full article

Contact Us

Create a new support case or view existing cases

Our Support Levels

We know that our customers have different use cases and different needs, so we offer multiple levels of Customer Support. Read More About Support Levels

Standard

  • AMER: M-F 8-8 EST/EDT
  • EMEA: M-F 8-5 BST/BDT
  • APAC: M-F 8-7 AEST/AEDT

Advanced

  • Standard +
  • Faster SLA for Critical Issues
  • 7x24 for Critical Issues

Premium

  • Advanced +
  • Technical Account Manager

Need More Help?

Support Policy and Guidelines

Version Support Policy

Alteryx Help & Documentation

Language Support

Additional Resources