As of March 6th, 2024, we've made an update to the Community Product Idea boards! This update creates a more direct integration with our product team, ensuring they can more readily and easily communicate with the Community on each unique idea. However as this integration is in its first phase, its not without its interesting quarks.
This document will go over any common questions and their answers pertaining to the update and its unique behaviors.
Q: That idea was previously in a different status but is now in the Under Review status. What happened?
A: This update is a more direct integration with product teams systems, and doesn't have the ability to see historic status updates. Due to this it might revert some old statuses back to Under Review, however rest assured that if this happens this does mean its in front of our product team and will get an update through this new integration.
Q: The latest status update to Under Review was done by a normal user, do they have increased permissions?
A: Nope, that user likely has the same permissions as you, the reason you can see their name next to the status update is because they were the last like on the idea that caused the update to send the idea over to our product team.
Q: Who is making the status updates that aren't associated with a user?
A: That would be our product team! The update allows for them to make updates from their systems directly into the Community, and those updates will come through as seen, without an associated author.
Q: What does this update mean for the product idea boards as a whole?
A: The product idea boards are now being more directly overseen by the product team, and should allow for more consistent updates on ideas. However please keep in mind that we only release a new version twice a year for some products, so updates may still take time.
Have an additional question not answered here? Ask below in the comments and we'll do our best to reply and get your question added to the FAQ!
