I can't retake my core exam

[umairah]

Hi,

I want to retake my core exam but I got this message that I cannot take the exam. I don't understand what it mean. 

Appreciate the help.

[Qiu]

@umairah 
Let wait for alteryx to resolve this one.

https://community.alteryx.com/t5/General-Discussions/Designer-core-certification-exam-error/td-p/891...

[WillM]

@umairah - The team is out for our shutdown this week, but will be checking in periodically - were you able to get your issue resolved?