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TCPE-12: Blank White Popup When Authenticating With Azure OR Please Enter Correct Path OR Invalid Access Token
The behaviors vary from tool to tool, but whenever one of these tools is configured to "Sign in via Internet Browser" the authentication fails. The Box connectors also fail with JSON Web Token (JWT). In the most common failure mode, a screen will pop up but be blank white screen.
In other situations, you will see a prompt to "Please enter correct path" or some other red message and the fields won't populate.
If you attempt to run a workflow anyway, you're likely to see an actual error message like the one below.
Error: Box Input (xx): Invalid access token
Alteryx Designer or Alteryx Server
Box Input/Output tools
Version 2.0.0 or 2.1.0
Dataverse Input/Output tools
Dropbox Input/Output tools
OneDrive Input/Output tools
Power BI Output tool
SharePoint Files Input/Output tools
Known Product Defect related to a change to the Chrome Embedded Framework (CEF) upgrade (for the embedded browser) in Designer 2021.3.2.
The issue has been resolved in version 2021.3.3 of Designer (Admin and Non-Admin) and Server but requires that you use the new revision of the tool as well.* Please install that version instead of 2021.3.2. You can find information about the fixes in 2021.3.3 in the Release Notes. (Generally, changes to Designer are included in Server as well because Server includes the capability of running Designer from the server machine's desktop.)
You will need to download revised versions of the tools themselves. Install the new tools after upgrading the software.
*Please note that you also need to update to Designer 220.127.116.11061 or later."
If you cannot wait for the revision, please run Designer or Server version 2021.3.1 with the tool versions listed in the Environment Details section of this document. If you do not have a copy of that version, you can contact the Fulfillment team for assistance.