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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

Using the same license key on 2 machines

SaraJikat
6 - Meteoroid

Hello,
I currently use the Alteryx designer at work, and I have installed the designer on my personal laptop for training purposes, however, the trial period ended.

Can I use the license key I have on my work laptop on my personal laptop at the same time?

9 REPLIES 9
Qiu
20 - Arcturus
20 - Arcturus

@SaraJikat 
Unfortunetly, we can not.
below is the reply from Alteryx
https://community.alteryx.com/t5/General-Discussions/Alteryx-License-for-use-on-2nd-device/td-p/5250...


Licenses are based on a 1 user/ 1 machine basis as each license key is unique to a single activation. Licenses can be moved between machines, but doing so would unlicense the original machine until you reactivate the license key on that machine. 

I would recommend following up with your License Admin within your company to see if any additional seats are available for you.

If you have further questions, you can also reach out to our licensing team at Fulfillment@alteryx.com

 

SaraJikat
6 - Meteoroid

Hi Qiu

Thanks for the help!

 

Do you happen to know if I can extend my trial period?

Qiu
20 - Arcturus
20 - Arcturus

@SaraJikat 
Kindly check if you suit the creteria for this one?
https://www.alteryx.com/sparked

SaraJikat
6 - Meteoroid

Yes, thank you so much!

Qiu
20 - Arcturus
20 - Arcturus

Glad to help. and thank you for the accept mark. 😁

ChrisTX
15 - Aurora

From an Alteryx sales engineer:

 

Can we install a single Alteryx license on a work and personal computer, to allow us to work several days per week from home, without needing to bring the laptop home?

 

Yes. You would not be able to use the license simultaneously, however a single user can deactivate their license to move it to a different machine . You do have flexibility on which machine the license is activated on, and this can be moved around.

 

See: Transfer License in Alteryx Designer
https://help.alteryx.com/product-activation-and-licensing/transfer-license-alteryx-designer

 

SaraJikat
6 - Meteoroid

Thanks Chris!

meetmalli
5 - Atom

My cousin is in university he is trying to get a student license but on his college Id card, there is no date mentioned so it's not accepting. what other proof can he submit? 

justinihil
7 - Meteor

Hi @ChrisTX 

 

To confirm, I can freely switch licenses between devices, no restrictions of any kind?

 

I intend to switch frequently like multiple times in a week.

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