SMTP fails in Mail Tool after switching to version 2018.3.4.51585

[sanjdhar]

Hi

I had workflows configured to send mails out using the mail tool in the version prior to 2018.3. This had the Autodetect SMTP. I was able to send emails out via the Workflow. After upgrading to 2018.3, I see the mail now requires you to specify the SMTP. I checked with my IT, and he gave me SMTP Server: 

smtp.office365.com. Port 587.

I put these in these field, but now my flow runs into errors:

Email (88) Record#1: Unable to send email: "Error with FROM: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [BYAPR02CA0016.namprd02.prod.outlook.com] ¶"

Can you please advise what to do here? My previous workflows worked with no issues (version prior to 2018.3) where I didn't have to specify the SMTP field.

Thanks

[Kelly_Oleson]

By specifying the SMTP (i.e. entering my company's SMTP Server) in the SMTP input box, I was able to use/modify the Mail Tool after upgrading to 2018.4 

[drahn]

I have tried doing this in 2018.4 as well but it will not work. I have spent hours now with my IT team trying to figure this out, but nothing is working. I can't believe they would change this for such an important feature for the product without introducing a way to make it work properly.

[Kelly_Oleson]

I had the same issue and it was easily resolved by setting the "SMTP" as "mail.XX.com:25" in the email tool 

XX = my company name.  I hope this helps you!

Kelly

[gkakarlapudi]

Hey everyone,

For those of you following this thread, as of the 2019.3 version of Alteryx Designer we have authentication functionality within the Email Tool. Users can now enter their credentials (username & password), select an encryption method, and connect to the appropriate port number.

If you are interested in connecting to a Gmail or other email service that was not previously supported by Alteryx Designer, please refer to the following knowledge base article to learn more on how to do so.

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/How-To-Send-Emails-Through-Gmail-Us...