Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

Peculiar Alteryx Designer Installation Bug - Windows

macstudent39
6 - Meteoroid

While I am able to successfully download different versions (years, admin/non-admin) of Alteryx Designer, I am unable to complete the installation. Every time I attempt to do so, I get the window in the screenshot below as a result. After clicking "Okay" or closing the window, nothing happens, and the installation does not occur. Has anyone encountered this problem before or knows a fix? I contacted Alteryx Support, and they were unable to solve it. Please help me!

3 REPLIES 3
macstudent39
6 - Meteoroid

This problem has been resolved. Here are the steps:

 

  1. Create a folder called “Temp” and add it to "This PC" (in the C: section)
  2. Place the downloaded Alteryx file (Admin version) into this folder.
  3. Sign out from the current profile.
  4. Create a new profile with Admin privileges.
  5. Sign in to the computer using the new profile you created.
  6. Find the Temp folder you created with the downloaded Alteryx file (there will likely be multiple folders named Temp)
  7. Run the downloaded Alteryx file as an administrator.
  8. Complete the rest of the installation process normally.
  9. Sign back into your regular profile.
  10. Run Alteryx smoothly.

 

Jamesptw13
5 - Atom

This has not fixed my issue. Is there any concrete fix for this yet?

YongQ
6 - Meteoroid

A student in my class had the same problem and brought his laptop to me.  So I tried the above tips and they worked.

Thank you

 
Labels