Alteryx Designer Desktop Discussions

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Map Input Tool Not Working in Designer 2023.2.1.7

AndrewDMerrill
13 - Pulsar

I just recently re-installed Alteryx Designer Desktop Version 2023.2.1.7 due to issues with the Map Input Tool not working and displaying the following messages:

Map Input Bug - 1.pngMap Input Bug - 2.png

I was looking around and found the following:

in addition to several community posts that had the same solution: rename the "RuntimeSettings.xml" file and restart Alteryx. My issue is that, when doing this, Alteryx will no longer start. Alteryx does begin to work again if I revert the name of the file back to its original state, but then nothing has changed with the Map Input Tool. I am prepared to submit a case, but I figured I may as well ask to see if others have had this problem and have found a solution.

1 REPLY 1
caltang
17 - Castor
17 - Castor

I've actually seen that pop up for me too when I was doing some spatial challenges. I think the case ticket is the best route.

Calvin Tang
Alteryx ACE
https://www.linkedin.com/in/calvintangkw/
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