Alteryx Designer Desktop Discussions

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Error when opening and closing containers

Vita
5 - Atom

When opening and closing containers, I sometimes get an "unhandled exception" and a big red-X appears across the canvas or overview.   If I close and reopen Alteryx the issue is gone, at least for awhile.  Looking at the error logs, they all say "Object reference not set to an instance of an object".   There doesn't seem to be a consistent pattern (different containers in different flows...) although it seems to occur less if I navigate slowly (ie pause between closing one container and opening another).  Any suggestions appreciated.

4 REPLIES 4
fmvizcaino
17 - Castor
17 - Castor

Hi @Vita ,

 

That is something I always come accross with different Alteryx versions and have no idea what to do as well.

 

Best,

Fernando Vizcaino

brulagazer
6 - Meteoroid

I have also gotten this error when enabling or disabling a container. 

I also came across this article about the red X and I am not sure if the solution there might help for this situation as well? just wanted to point you to a possible fix.

 

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Big-Red-X-when-copy-paste-with-cach...

 

Thanks!

phottovy
13 - Pulsar
13 - Pulsar

I have this issue with nested containers which I believe this is related to this known error: 

phottovy_0-1620245027971.png

https://help.alteryx.com/release-notes/designer/designer-20211-release-notes 

 

I'm definitely curious if people have suggestions though.

alex_cook
5 - Atom

No suggestions but am getting the same error as above. Generally restarting Alteryx solves it but I have to be very careful when adding / collapsing containers.

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