Alteryx Designer Desktop Discussions

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Error running Google drive input Tool on Desktop Automation Schedular

Het_3
5 - Atom

We are trying to run a query which has google drive input tool (https://marketplace.alteryx.com/en-US/apps/417852/google-drive-tools) (https://help.alteryx.com/current/en/designer/tools/connectors/google-drive-input-tool.html) and are using to input a google sheet. 

The query runs fine when we run it manually, however it throws an error while scheduling this on Alteryx Desktop Automation Scheduler 

Tool #845
Could not find the plugin directory 'GoogleDriveInput' in 'C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Alteryx\Tools', 'C:\ProgramData\Alteryx\Tools', or 'C:\Program Files\Alteryx\bin\HtmlPlugins'

Any solution on how to use this tool on scheduler?

5 REPLIES 5
csh8428
11 - Bolide

Make sure the tool is installed on the gallery. Also make sure the same version of the tool is being installed/used in both desktop and the gallery.

Het_3
5 - Atom


Sorry can you please explain how to install on gallery?
By installed both desktop and the gallery, do you mean installed at these 2 locations?

  • \Users\<username>\AppData\Roaming\Alteryx\Tools

  • \ProgramData\Alteryx\Tools

reference: https://help.alteryx.com/20214/en/server/install/install-custom-tools.html#idm45668748419168

csh8428
11 - Bolide

@Het_3 I'm assuming by "scheduler" you mean the gallery scheduler. Please consult with your Alteryx Gallery admin. They will need to verify/install it.

To see which version you have installed go to the Connector tool set grouping and click on the tool in the menu. The version you have installed will be written in the tool tip pop up. You will have to work with your Alteryx Gallery admin to get your versions in-sync.

 

I'm not sure how to fix this for the desktop scheduler.

Het_3
5 - Atom

By Scheduler I mean Desktop Automation and scheduling it locally on my computer

csh8428
11 - Bolide

@Het_3 I'm not familiar with running things locally using the schedule ;(

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