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Ayx-python-sdk: DLL load failed

GavinVolpe
5 - Atom

Hello Alteryx Community,

I am experiencing an issue with my custom Alteryx tool that I created using ayx-python-sdk==2.1.2. When running the tool, I receive the following error:

Error: GPT (1): Traceback (most recent call last):
File "g_p_t.py", line 17, in <module>
from ayx_python_sdk.core import (
File "C:\ProgramData\Alteryx\Tools\GPT\Lib\site-packages\ayx_python_sdk\core\__init__.py", line 19, in <module>
from .field import Field, FieldType
File "C:\ProgramData\Alteryx\Tools\GPT\Lib\site-packages\ayx_python_sdk\core\field.py", line 18, in <module>
import pyarrow as pa
File "C:\ProgramData\Alteryx\Tools\GPT\Lib\site-packages\pyarrow\__init__.py", line 65, in <module>
import pyarrow.lib as _lib
ImportError: DLL load failed while importing lib: The specified procedure could not be found.

 

Interestingly, I am not even using pyarrow in my script, but it seems to be related to the ayx-python-sdk.

So far, I have tried the following:

  1. Uninstalling and reinstalling ayx-python-sdk and pyarrow in the Alteryx Designer's Miniconda environment (in the Alteryx bin folder) Screenshot 2023-04-24 060009.pngScreenshot 2023-04-24 060016.png
  2. Uninstalling and reinstalling ayx-python-sdk and pyarrow in the custom tool's environment Screenshot 2023-04-24 055659.png
  3. Trying multiple versions of pyarrow, but the error persists.

Here are some additional details:

  • Python Version: 3.8.5 64bit
  • Alteryx Designer Version: 2022.3?450
  • Operating System: Windows 11 64 bit
  • Microsoft Visual C++ 2022 x64

I have attached screenshots of each step I've taken to troubleshoot this issueScreenshot 2023-04-24 054624.pngScreenshot 2023-04-24 054402.pngScreenshot 2023-04-24 054103.pngScreenshot 2023-04-24 054125.png

metadata is not showing up in the column dropdowns not sure if that has something to do with this, just thought I would point that out.

 

 

 

Has anyone experienced a similar issue or have any suggestions on how to resolve this error? Any help or insights would be greatly appreciated.

Thank you in advance!

Best regards,

Gavin Volpe

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