Alter.Nation
Community news, customer stories, and more!
Hey Community! Here's a quick run-down of what's new in Community version 19.3.
Customer Support Improvements
We're happy to provide a few new features and enhancements to the Customer Support Case portal, including a more streamlined case submission process and a sharp new look for your open cases. Head over to the Case Portal to check out these changes.
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Improvements to Native Language Communities
You can now find Blog content across all our Global Communities! Check 'em out here: French Blog, German Blog, Japanese Blog.
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We're also proud to launch brand new Use Case sections in the French, German, and Japanese Communities!
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Use Cases
Apart from the new Use Case sections, we've also beefed up the Use Case submission process with new fields and helpful tips on the side of the page.
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Advocacy.Amplified
We've added a new tab to the Use Case section with more details about how customers and partners can get involved in the Advocacy.Amplified program. Take a look to check out the cool swag you can score through that program!
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DataCamp Light
Did you know that our Dev Space is over 2 years old? Far out.
We're happy to add some cool new capabilities that will feel right at home with our tech-savvy users. One of these is the ability to embed a Datacamp Light widget/app that allows you to write code for a reader to execute!
Go ahead and click "Run" below.
fruits = ["apple", "banana", "cherry"]
for x in fruits:
print(x)
It's currently only enabled for Knowledge Bases and Blogs to help out our technical content creators. Keep an eye out for more of these components in action!
edit: Check out @NeilR's Macro Maynia post for more examples of this widget: Learn Macros Through Code (for Non-Coders).
Code Editor
Also for the developers - now we're able to get syntax highlighting in our code snippets, thanks to new functionality in TinyMCE and PrismJS.
Here's how it works:
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This is just a taste of what we've done so far. If you're curious about the rest, check out our Version History for more!
Cheers,
Alex
