Support

Are you debating whether or not to upgrade to the latest version of Alteryx Designer?

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To all of our Alteryx customers: We realize the current health issues impacting the world are concerning. Be assured our global support organization will continue to provide you the service and experience you expect. We’ve got you.

Have you ever needed Alteryx support for a critical production issue on a night or weekend? If so, check out our Advanced Support offering to see if it’s the right fit for you! Find more info here and in our Support Guidelines and contact your Account Executive for purchasing questions.

Welcome to Alteryx Customer Support

At Alteryx, ensuring that customers have a great experience is our top priority. When it comes to matters of support, we've got you covered.


To contact Customer Support, please sign in with your business email address to see the available support options for your account. It may take a few moments for all options to be presented to newly-licensed customers.


Answers at Your Fingertips

The Alteryx Community is a fantastic resource where you can quickly get answers to your questions, review documentation, and enjoy free training. In many cases, the answers to your questions may already exist in the community and are easy to find with a quick search.


Additional Resources


Supported Issues

Didn't find what you were looking for on the Community or other online resources? Our Customer Support Engineers are available to assist licensed customers with supported issue types including:

  • Installation Questions
  • Tool Configuration Questions
  • How-to Questions
  • Unexpected Product Behavior
  • Resource Guidance