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Our Support Levels
We know that our customers have different use cases and different needs, so we offer multiple levels of Customer Support. Read More About Support Levels
Standard
- AMER: M-F 8-8 EST/EDT
- EMEA: M-F 8-5 BST/BDT
- APAC: M-F 8-7 AEST/AEDT
Advanced
- Standard +
- Faster SLA for Critical Issues
- 7x24 for Critical Issues
Premium
- Advanced +
- Premium Support Advisor
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