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Place for defects (aka bugs) rather than ideas

Hi all,

 

@Joe_Makopointed out to me yesterday by a PM that the export & package tool for Alteryx has a known defect, where the nested macros (a macro inside a macro) don't export properly.

 

That set me thinking - what's the best way for the community to log defects, and I'm wondering if there's a place for a section on this forum for defect reports?   That would also make it easier for the Alteryx team to parse out defects (which folk like @ned care very deeply about) from other types of posting.

 

This would have to be heavily curated though - in my experience, a large number of defects raised for systems I've managed over the years have not been defects, but actually users not understanding the tools - however these did give us very valuable insight into usability; training; etc.

 

So -  if we had a "Potential defects" section, and if the more senior members of the community had the ability to curate along with alterxy, we should be able to do something good here:

Curate actions needed:

- move some to "Ideas" if they are new functionality

- move some to one of the discussions thread if they are actually a usage question

- Escalate some to the technical leads at Alteryx

- the alteryx team could workflow them in the same way as the ideas but with an additional step of "replicatable example pending from user"

 

Let me know what you think?

 

 

 

1 Comment

I would love to know where to file these bugs, especially on documentation pages like this when it says: "ERROR no internet connection"

https://help.alteryx.com/9.5/index.htm#boost/syntax_perl.html%3FTocPath%3DReference%7CBoost%7C_____3regex doc bug.jpg