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JOB POST: Insights Associate [Chadwick Martin Bailey, Boston, MA]



Chadwick Martin Bailey (CMB) is a full-service custom market research and strategy firm, helping the world’s leading brands engage, innovate and grow. We leverage the best of advanced analytics, consumer psychology and market strategy to tackle game-changing initiatives for our clients like uncovering new markets and segmenting high value customers, understanding the core strengths and weaknesses of their brand, and identifying/testing new products and services.

As a Top 50 Market Research firm, we’re known for our relentless business decision focus, creativity, deeply consultative approach and rock-solid execution. Are you ready to kick start your career in insights? Our growing team is looking for the next generation of Insights Consultants to work with the world’s leading brands. The Insights Associate role serves as the introductory point for that path. Insights Associates learn the ropes of quantitative and qualitative project execution through vendor management, contributing to questionnaire development, performing basic data analysis, assisting with client-ready deliverables and more.

This role reports to a dedicated Insights Associates Team Manager based in Boston and supports successful client-project delivery across the company. A structured skills training program is provided which offers introductions and access to Subject Matter Experts throughout CMB. Additionally, every Insights Associate is assigned a dedicated mentor (an experienced CMB Researcher) and is presented with many opportunities to learn by observing and interacting with team members and clients.

Responsibilities and Expectations

Client Services
  • Adhere to defined approaches, processes, best practices, etc.
  • Take advantage of training and development opportunities
  • Contribute to a team and/or committee for ongoing CMB initiatives
  • Ensure end-to-end client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables

Essential Duties
  • Assist Lead Project Managers with managing entire project lifecycle for quantitative and qualitative research, including client management and communication
  • Contribute to the development of questionnaires
  • Actively own and manage external vendor relationships throughout projects
  • Oversee data collection, including questionnaire programming, recruiting participants and configuring data collection reports
  • Collaborate with dedicated project team on data cleaning, processing, tabling, formatting, and proofing
  • Assist with project administration tasks such as creating and updating project schedule, drafting project kick-off materials, and reviewing project budget and financials
  • Collaborate on the creation of client-ready reports and presentations, including template creation, table/chart formatting, proofreading, and editing
  • Effectively communicate with project managers, peers, and other senior staff
  • Demonstrate commitment to using CMB processes and Associate Researcher tools


  • Bachelor’s degree in Statistics, Market Research, Marketing, Psychology, Sociology, Political Science, or related field
  • Previous market research coursework and/or up to 2 years of professional market research experience
  • Extremely high attention to detail
  • Excellent at managing multiple projects and priorities
  • Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
  • Basic knowledge of at least one statistical software package (e.g., SQL, SPSS, MATLAB, Alteryx) preferred
  • Ability to establish and manage relationships with clients, vendors, and co-workers
  • Sense of humor and self-aware


No visa sponsorship
 is available for this position.


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