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Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CO, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, OH, OK, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Job Summary: Analyst, Navigation Taxonomy is responsible for creating a best-in-class, intuitive online navigation structure to optimize product discovery while browsing Lowes.com. This is an exciting opportunity with direct impact on improving the customer browse experience across our large catalog of products, services and content.
Gather data and conduct AB testing to develop an in-depth understanding of how customers discover, perceive and think about Lowe’s products, services and content.
Create and maintain customer facing navigation structure across mobile web, apps, tablet, and desktop digital experiences.
Work closely with the Merchant and Category Experience teams to understand the strategy and role of the category to create the best plan for category navigation.
Define and implement taxonomy standards.
Work closely with content management platform teams to understand product data and onboarding, category creation, and item data management platform.
Partners with SEO and digital marketing plans to understand top searched terms and upcoming promotions that can improve customer facing navigation.
Liaises with Business Operations’ Product and Search team, ensuring accurate and timely execution of change requests.
Bachelor’s degree in Analytical, data-focused field such as Library Sciences, Information Sciences, or Mathematics
1+ year(s) relevant experience in online navigation, taxonomy, or search
Master’s degree in Analytical, data-focused field such as Library Sciences, Information Sciences, or Mathematics
1+ year(s) analytical experience using data systems, including an enterprise-grade analytics tool (Hadoop, Teradata, Aster, Adobe SiteCatalyst, Adobe Insight, Alteryx, Tableau