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Can't connect to MongoDB error - Alteryx Server - service won't start

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Claje
Meteor

Hi,

I'm having a rather critical issue currently.  Our AlteryxService is stopped and i'm attempting to restart it, but am receiving the following error:

 

Alteryx Service <Mongo connection failed, please ensure server address and credentials are correct.

 

I looked in the path specified in the configuration and it looks like the files are there, so i'm not entirely sure what is going wrong.  Any help would be fantastic.

  • Error Message
  • Server
  • Settings
Claje
Meteor

This is resolved - thank you very much Alteryx!