Alteryx 11.0 Designer Frequent Crashes

[Sri]

Hello All,

An avid user of Alteryx and use it for most of my data blending tasks. I have often seen that I encounter this error though - 

And I know I can't debug, but the error code I think is - 4464 

The version of Alteryx I am using is - 

Thank you,

Sri

[MarqueeCrew]

have you considered an 11.5 upgrade?

http://downloads.alteryx.com/Alteryx11.5.1.31573/AlteryxDownloadManager11.5.1.31573_x64.exe

Cheers,

Mark

[Sri]

Hi Mark,

Nope, not yet considered updating it. Does that solve the crashes? Are the crashes something which has been reported often on this version?

Cheers,

Sri

[SophiaF · Accepted solution]

Hi @Sri,

11.5 requires (and includes) a mandatory .NET upgrade that may resolve your issue based on the error I can see. You can also manually check to make sure you are running the supported .NET version (4.6.1) on Microsoft's website. If you continue to see errors after the upgrade, please feel free to reach out to support@alteryx.com and we would be happy to assist.

[AshwynS]

Hi @SophiaF,

We have recently upgraded to 11.3.2. Our user base is quite huge and ideally we would not want our users facing this issue. Can you confirm that apart from v11.5 that you have mentioned earlier does upgrading to v11.3.2 solve this problem?