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UK - ROI Geocoder - Failure when receiving data from the peer

Alteryx Alumni (Retired)
Created

Issue

 

UK-ROI Geocoder throws error "UK-ROI Geocoder (2) Tool #129: Tool #7: Error transferring data: Failure when receiving data from the peer".

ukroi_geocoder_error.png

 

 

Resolution

 

UK-ROI Geocoder relies on TomTom web services. Most of the time this error means that tool cannot contact api.tomtom.com.

 

So, in order to be able to use the tool, make sure to whitelist api.tomtom.com at the firewall or proxy level.

 

If a proxy is involved, ensure that Alteryx Designer is configured to use it (menu Options, User Settings, Edit User Settings, bottom of tab Advanced). PAC (Proxy Auto Config) script are not supported by Alteryx Designer at the moment. One needs to replace the script by the actual proxy server URL in Windows Control Panel, Internet Options.

 

Comments
8 - Asteroid
Are connection issues likely to be intermittent? I get this error the majority of the time I try to use the tool but occasionally it just works fine. My IT team have told me if it was a problem on our end it would just not work 100% of the time.