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Extract error while installing data package on an external drive

Alteryx
Alteryx
Created

Extract error while installing data package on an external drive

 

Product - US Business Insights data package

 

When installing the US Business Insights data package on an external drive that is connected by USB, an extract error from the Alteryx Data Manager may occur.

 

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Cause

 

Larger files over 4 GB in the data set could not be installed and are missing. Right click on the drive in File Explorer and go to the Properties. If the file system is FAT32, the drive will need to be reformatted, as the maximum file size on FAT32 is 4 GB.

 

Solution

 

Right-click on the drive, select Format, and then choose NTFS.

 

Note: working with data from a USB drive will be slower than having the data installed on the computer’s local internal drive. Also, the associated drive letter for the USB drive must remain the same for the data to be found by the Designer initialization files. The use of a file server and UNC paths are recommended to maintain a stable file path.

 

Additional Resources

 

Location Data Knowledge Base