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Inspire 2021 - Error Messages are Data. Data is Good.

CharlieS
17 - Castor
17 - Castor

"Everyone using Alteryx Designer will inevitably encounter errors. Error messages give us data, and that data is useful! This session will discuss how to get the most use out of error messages to improve processes and avoid unintended outcomes with defensive design."

 

Unhelpful_Message1.jpg


In this 20-minute sessions I talk about the functionality of error messages and how they can be a force for good. As users we should be reading errors and using the information they provide. As Designers we should craft messages that help the user and prevent unintended results. This sessions is also packed with some of my favorite tips and tricks on error-ing situations as well. 

 

SESSION INFO
Session Type: ACE
Session ID: 305
Session Title: Error Messages Are Data. Data Is good.
Session Date: 05/20/2021
Session Start Time: 12:35 PDT
Session End Time: 12:55 PDT

 

SESSION INFO
Session Type: ACE
Session ID: 305EM
Session Title: Error Messages Are Data. Data Is good.
Session Date: 05/21/2021
Session Start Time: 04:35 PDT
Session End Time: 04:55 PDT

 

SESSION INFO
Session Type: ACE
Session ID: 305AP
Session Title: Error Messages Are Data. Data Is good.
Session Date: 05/20/2021
Session Start Time: 22:35 PDT
Session End Time: 22:55 PDT

 

There's no way to cover everything about errors in this 20-minute sessions (my first practice of just this material was 35 minutes), so let's keep the conversation going here!

 

Share the best/worst error messages you've seen in Alteryx below!

 

Unhelpful_Message2.jpg

7 REPLIES 7
kelly_gilbert
12 - Quasar

Looking forward to this session!

 

Worst

kelly_gilbert_0-1621346144465.png

 

Best: any time someone uses the Error Message tool to validate user input before processing in an app!

CharlieS
17 - Castor
17 - Castor

Is that the worst just because it replaced "Chaos Reigns Within" ?

 


@kelly_gilbert wrote:

Best: any time someone uses the Error Message tool to validate user input before processing in an app!


Definitely! That's in the session!

patrick_digan
16 - Nebula
16 - Nebula

Worst: When you forget to name your field in the formula tool

patrick_digan_0-1621349102928.png

 

Off topic, but this is the worst error message I've received from the Alteryx server. Resetting and rethrowing never sounds like a good thing. There is a defect when trying to write out 0 record flat files on the server.

patrick_digan_0-1621349615027.png

 

 

 

mbarone
15 - Aurora
15 - Aurora

Two words:   "DATA WRAP" . . .

terry10
11 - Bolide

Has anyone else seen that red X screen!?

CharlieS
17 - Castor
17 - Castor

@terry10 wrote:

Has anyone else seen that red X screen!?


Yup.

 

Unhandled Exception.png

 

In these abstract error situations, the best thing to do is try to replicate and send as much information as possible to the support team. 

CharlieS
17 - Castor
17 - Castor

I've attached the presentation and workflow used in the session