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SOLVED

change address email on my community account

KarolinaRoza
11 - Bolide

Hello,

 

I would like to change my Community Account e-mail from company's one to the private one.

When I tried to do it via My Alteryx I noticed below warning:

 

WARNING! Changing the email associated with your account will result in loss of access to all applications except Alteryx Community.

 

Can you explain me what exactly does it mean?

I know there as some topics on the forum about changing e-mails but I did not find answer to my question.

 

Thanks a lot,

Karolina

2 REPLIES 2
TrevorS
Alteryx Alumni (Retired)

Hello @KarolinaRoza 

Thank you for reaching out. The below is from our SSO FAQ document.

Many of our applications rely on your email address to determine whether you have access to them. Changing your email address will require you to re-establish access to many of our applications by verifying a valid License Key.

 

This is not the case for Alteryx Community – your Community account will stay with you after you change your email address.

Please check out our SSO FAQ document for more information on what you can do with your my.alteryx.com account.

 

Thanks!
TrevorS

Community Moderator
KarolinaRoza
11 - Bolide

Thanks a lot Trevor for explanation.

 

Regards,

Karolina

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