Unable to Access Downloads & Licenses Page - Seeking Assistance

[belite]

I am experiencing issues accessing https://community.alteryx.com/t5/Downloads-Licenses/tkb-p/downloads even after attempting to log out, changing browsers, and switching devices..

After sign in my Alteryx Account, it showed an error message on screen as below:

Could someone kindly assist me in resolving this issue? Your guidance would be greatly appreciated. Thank you in advance.

[Amit_G_Limbasia · Accepted solution]

Dear belite,

You can to clear the cache from the browser and Try to re-login or use incongnito mode and check whether this issue is resolved or not. if both methos fails then try to contact with alteryx support they might be help you