Online demo not connecting

[Fiona46]

My company would like to demo Alteryx however when I try to launch the online demo it will not connect.

I have tried on Internet Explorer and Chrome

[patrick_mcauliffe]

@Fiona46 have you tried it on an external internet connection (like at home, and not on a VPN)?  Or on a non-company machine?

[Fiona46]

@Patrick_mcauliffe

 Thank you for your suggestion, I am currently logged on my home internet on a company laptop. Unfortunately I do not have another machine to try it on.

[patrick_mcauliffe]

In that case, I would suggest contacting your company's IT security (or probably have to start with support) and have them look at it.

It's fairly common for companies to restrict what a browser can/can't use (for example a port or protocol being blocked) be way of security software on your local machine.  Most decent IT security software runs silently so you wouldn't even see it.

[StephV]

Hi @Fiona46 ,

Thank you for your question to the Community!

I moved your post to the General Discussions forum . 

Let us know how it goes!

Cheers,