No Credly Certification Email

[Scott_Snowman]

Hi Community team, I recently completed a recertification and was informed that I would be receiving my Digital Badge certificate via an invite from Credly.

I never received such an invitation email (I checked junk and quarantine). It appears that I'm not the only one; several people have reported this as an issue, including relatively recently. See comments on:

• https://community.alteryx.com/t5/Alteryx-Community-Resources/Credly-FAQ/ta-p/831443
• https://community.alteryx.com/t5/Analytics/Alteryx-Digital-Badge-Program/ba-p/831463
• https://community.alteryx.com/t5/General-Discussions/Credly-Account-Issue/td-p/949177

Could you please advise the next steps to receive my updated certification record?

Thank you!

[PanPP]

Hi @Scott_Snowman 

I would recommend reaching out to certification@alteryx.com 

The certification team will be able to resolve this issue for you.