Multiple Errors When Trying to Validate and Execute Workflow from Analytics Hub

I have encountered a couple important error messages on Analytics Hub.

1) I am trying to set up a workflow in our Analytics Hub environment that pulls data from multiple sources, one of them being the Salesforce connector tool. However, when I go to validate the workflow fails with the the following message:

Error: Unable to resolve Python 'SalesforceInput_v4.1.0\main.py'

I have a hunch we need this .YXI tool on the server, but I'm not sure how our server admin would do this step.

The next error pertains to simply trying to write an Excel file to a folder location:

Cannot access the folder...

I assume the server needs read/write permission to the location for this step to work?

We are currently on Designer version 2020.2.3.27789 if that matters.

Thank you!

Automation

Salesforce

Excel

Schedule Workflows

Analytics Hub

Accepted answers

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BryceL

Hi @NathanOch,

1. You are correct that the YXI will need to be installed on Analytics Hub. Instructions can be found here. One note about the Salesforce Input tool - you will need to use a previous version of the tool for it to execute successfully on Hub. More info in Sabrina's response in this post.

2. The account that is executing the Engine service will need access to the network shared folder to successfully write an output there. In version 2020.2, permissions should be provided to the account running the Alteryx Engine Worker service on the Hub machine. By default, this is the Local System account on that machine. In version 2020.4, this can be changed with the Run As setting at time of execution and the default account can be changed in platform settings by a platform admin. Also, in 2020.4, the output location is set at run time in the Run or Schedule dialog with the 'Output Location' setting.

Thanks,

Bryce

NathanOch

Thank you for the response Bryce! So, it sounds like there is a bug with the current non-deprecated version of the Salesforce connector when it is executed from Hub?

Thanks for the advice, I will see what I can do.

NathanOch

Hello @BryceL ,

Thanks again for reaching out! We have upgraded our Hub software to 2020.4. I am wondering how I get my user profile into the 'Run As' picklist. Good news is I see the new functionality, but it currently does not show up as an option. Is there some setting I need to change?

Thank you

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