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General Discussions

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Microsoft Surface Pro

milehijones
5 - Atom
‎12-01-2021 03:04 PM

Hey folks - I cannot seem to find a clear answer to the question of support for a Microsoft Surface Pro.  When I run the installer (trial) for Alteryx Designer it says it needs a 64 bit operation system or newer.  The Surface Pro I am trying to do the install on has windows 10 pro 64 bit so I am thinking it must be happening due to the ARM processor.  

 

Can you verify if thats the case or if there is a download that does work on on the Microsoft Surface Pro, please?

 

Thanks!

Brian

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Aguisande
15 - Aurora
15 - Aurora
‎12-03-2021 06:22 AM

Hi @milehijones 

I'd recommend writing an email to support@alteryx.com 

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hfaub
7 - Meteor
‎02-04-2022 06:31 AM

Did you ever find a solution to this? I am also having this issue with installing Designer on my Surface.

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