How to keep Favorites bar selections when upgrading to latest version

[sbarton]

All, I am new to Alteryx have been learning for about a month now. I got a notification that there was a new version so I figured ok I will update. When doing the new install it requires you delete the old install. What I want to know is there a way to save your favorites bar from Alteryx to import back in after upgrade? Any help would be appreciated. Thank you, Shaun Barton

[mbarone]

It should remember your favorites . I don't recall ever having to re-favorite them again after install.

[sbarton]

It lost the favorites when I upgraded. The upgrade process uninstalls the old version and install the new in the same folder. When completed favorites are all set to default.

[mbarone]

Strange.  That does not happen to me.  I have a lot of custom settings too for the Canvas (Vertical, Straight Lines, Zoom out -2, etc., etc.).  All those settings are transferred over including favorites.  Now, if I uninstall Alteryx, or get a brand spanking new machine, then yes, the install has no knowledge of prior settings.  But if I do not uninstall, and just upgrade, and let the upgrade do the uninstall, then it remembers my settings.

[sbarton]

Ok seemed odd to me it required me to delete previous install with the installer. Will see if it happens next time.

Thank you

[mbarone]

Sure thing!