How to @Mention People in Posts in the Alteryx Community

Hello Everyone!

I know this isn't a Gallery or Publishing question, but there is no "Community" discussion board so here I am!

I see many posts in the Community that have hyperlinks with "@ and then a member's username highlighted in light blue. I believe this is called @mentioning" or something. I would like to be able to mention people in my posts. My colleague showed me that when he types the "@" symbol when replying to a post, a list of usernames immediately appears and he can choose one. This does not happen for me. Can someone please tell me how to accomplish this? Is there a specific setting I need to change in the Community or my web browser?

(This problem occurs in both Internet Explorer 11 and Chrome V51; My "Turn on tagging" and "Show tags in posts" Community settings are checked)

Thank you!

Help

Accepted answers

JulieH

Thanks @MarqueeCrew for the flag! Sorry for not catching your question and issue sooner, @DultonM.

We actually do have a community discussion area - we went ahead and made it more discoverable from the home page & navigation. Thanks for letting us know it was a little hard to find!

The @mentions feature unlocks at the Asteroids level (find out more about User Ranks here). The good news is that with your level of participation, you should be there soon!

Hope this helps, don't hesitate to let us know if you have any other questions.

Regards,

LeahK

UPDATE! -- We've since made a slight adjustment to our ranking requirements and the @mentionfeature is now available to users who've achieved Meteoroid status and above.

Find out more about User Ranks here.

All comments

MarqueeCrew

@DultonM,

When I am inside of your post and replying, then the @ sign brings up all of the members who have posted on this topic:

Screen Shot 2016-07-11 at 9.14.23 AM.png

When I want to add someone else to the conversation, I type @jdunkerley79 and after a short pause I see names:

Screen Shot 2016-07-11 at 9.16.41 AM.png

I'm using Chrome and it works for me there as well as in Safari. I haven't changed any settings for this to work. I'd be happy to have a WebEx with you and help you troubleshoot. Just PM me with you email and I'll see if I can help you.

Cheers,

Mark

MarqueeCrew

@DultonM,

After watching you try to flag/unflag, sign-in/sign-out, try different browsers (Chrome,FireFox, IE) I think that this is a problem for Tag Busters ( @JulieH or @BrianO) to resolve.

Hoped for a solutions with you, but escalation is needed.

Cheers,

Mark

LeahK

UPDATE! -- We've since made a slight adjustment to our ranking requirements and the @mentionfeature is now available to users who've achieved Meteoroid status and above.

Find out more about User Ranks here.

Deeksha

Hi Leah,

Why would the @mention feature be tagged to the level of the user, for instance i have recently joined the community and would like to share my idea with the group using the @mention feature and i can't.

It seems a bit odd, please let me know if haven't understood this right.

Thanks

Deeksha

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