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SOLVED

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imivan
8 - Asteroid

The image below is the pop out I received after I select start solving, continue registration will only bring me back to the same pop up giving me only an option which is start solving, while if I click exit, I will be forced out of the program and have to register again if I try to open Alteryx again,  I have stuck in this loop for a while.

 

Screenshot 2023-06-30 084522.png

8 REPLIES 8
imivan
8 - Asteroid

Screenshot 2023-06-30 085527.png

narula8
7 - Meteor

Team,

I am issue when activation the trail version. Can  you please assist ASAP.

 

 

narula8
7 - Meteor

Team,

I am issue when activation the trail version. Can  you please assist ASAP.

caltang
17 - Castor

Hi @imivan & @narula8 

 

Have you registered your Alteryx account with the Maveryx Mission Control Page? Here: https://my.alteryx.com/

 

If you have not, complete your registration there and it should work from there. If you have, and you still see that error, then what I suggest is for you to reinstall Alteryx (latest version) and try again. 

 

narula8
7 - Meteor

Hello , Yes I have already here - Maveryx Mission Control.

I have reinstalled, still no luck.

caltang
17 - Castor

Hi! Please refer here: https://community.alteryx.com/t5/Alteryx-Designer-Desktop-Discussions/Can-t-activate-FREE-trial/td-p...

 

Kindly contact Alteryx fulfilment and provide your information + Alteryx version you downloaded + images of your issue. 

Perhaps whilst waiting for their response, have you tried offline activation? 

narula8
7 - Meteor

Thanks. Attached screenshots are from offline activation only

narula8
7 - Meteor

forwarded issue to  fulfillment@alteryx.com

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