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SOLVED

Files attached in post stuck in Virus scan in progress

atcodedog05
22 - Nova
22 - Nova

Hi Community,

 

I am facing this where the attached files in the post is stuck is Virus scan in progress and not letting me download the file.

atcodedog05_0-1605424757601.png

Is anyone facing the same issue, how can it be fixed.

 

8 REPLIES 8
hegdepavithra10
9 - Comet

Hi,

 

I am facing the same issue. I am have trouble downloading the attached workflows. And "Virus scan in progres....." message is always seen.

 

How can this be resolved

AkimasaKajitani
17 - Castor
17 - Castor

I'm in the same situation.

 

Hopefully the Community admins will fix it early next week.

 

TrevorS
Alteryx Alumni (Retired)

Hello all!
We are investigating this issue currently.

If you can please provide me with the URL of where you are encountering this, as well as a screenshot of the page as you get the error.
Please let me know what browser you have encountered this error on as well.

Thanks,

TrevorS

Community Moderator
AkimasaKajitani
17 - Castor
17 - Castor

Hi @TrevorS 

 

This is not happening right now.


However, I faced the same situation at new uploaded workflows in that weekend.

TrevorS
Alteryx Alumni (Retired)

Thanks!
What browser are you using when you try to attach a workflow?
Do you see this error when trying to access from another browser?

Community Moderator
AkimasaKajitani
17 - Castor
17 - Castor

I use Google Chrome.

I didn't use another browser at that time.

 

Now it seems work well.

 

TrevorS
Alteryx Alumni (Retired)

If you happen to see this again, please email Community@alteryx.com.
Please include a link to where the issue was encountered, a screenshot of the error message, and what browsers this was attempted with.

Thanks!
TrevorS

Community Moderator
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