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SOLVED

File automatically downloading every time I load the Community

Shifty
11 - Bolide

Morning,

 

When I loaded the Community page this morning, a file automatically downloaded.  When I refreshed the page, another file automatically downloaded. I thought it might be connected to the link I use to access the Community so I accessed it via google and I got the same thing.

 

Any ideas why this is happening?

Shifty_1-1621326320465.png

 

 

21 REPLIES 21
Shifty
11 - Bolide

Having investigated a little (in Chrome Inspector), in the network tab I can see that the file is supplied by simplecast which leads me to believe it is linked to my recent subscription to the Alteryx Podcast.

Shifty
11 - Bolide

I should add that I have run AV and no identified issues and that this automatic download only happens with the Alteryx Community site.

Shifty
11 - Bolide

The files contain what appear to be transcripts from a casino chat room. 😥

 

Shifty_1-1621327868720.jpeg

 

 

Shifty
11 - Bolide

Each file has over 50,000 chat messages from a casino chatroom....

mceleavey
16 - Nebula

Hi @Shifty ,

 

@TheOC and myself have had a look at this and something's not right. Using the WordCloud tool in Alteryx, you can inspect the item and it actually contains a chat JSON, which we've visualised:

 

mceleavey_0-1621328213936.png

 

This is definitely not a thing you want.

 

@MaddieJ , @NeilR there looks like an issue with Simple Cast. Any ideas?

 

M.

Shifty
11 - Bolide

Definitely simplecast:

 

Shifty_0-1621328361181.png

 

mceleavey
16 - Nebula

@Shifty , I've also had the issue. 

 

It happens when you open chrome and first log into the community. I've had two files download.

 

M.

 

mceleavey_0-1621328632583.png

 

TheOC
12 - Quasar

I've tested this on my side, and i don't get a file, but i also don't subscribe to the podcasts (i do now @MaddieJ !) 

So it would make sense for this to be simplecast with a faulty request(?).

Shifty
11 - Bolide

In case anyone is actually interested, this issue has ceased - no automatic file downloads anymore. Would love to know what was causing it!